_edited.jpg)
Frequently Asked Questions

I - About LexPhil
Who is LexPhil?
LexPhil is a Philippine-based, lawyer-led legal documentation and support provider serving law firms, licensed attorneys, corporate legal departments, businesses, and other professional organizations.
Our team includes experienced practicing lawyers, highly trained paralegals, and competent administrative professionals. We assist with document review, drafting, legal research, case summaries, contract analysis, due diligence, and other documentation-intensive work.
LexPhil's lawyers have more than 100 years of combined experience in litigation, corporate law, contracts, regulatory matters, and other areas of practice. Because our team includes active legal practitioners connected with an operating law office in the Philippines, our work is consummated by practical legal experience rather than administrative processing alone.
Where is LexPhil based?
LexPhil is based in the Philippines and delivers its services remotely. We primarily support clients in the United States, the United Kingdom, Australia, and Canada, subject to the agreed scope of work, applicable professional rules, confidentiality requirements, and appropriate supervision by a locally licensed attorney.
Who can use LexPhil's services?
Our services are designed primarily for law firms, licensed attorneys, corporate legal departments, and organizations that require professional legal documentation support. When an assignment involves the law of a jurisdiction outside the Philippines, the work must be appropriately directed and supervised by an attorney licensed in that jurisdiction.
What services does LexPhil provide?
LexPhil provides document review, document drafting, legal research, legal analysis, case and file summaries, chronologies, contract support, due diligence, discovery support, citation checking, document organization, and other tailored documentation services.
Please visit our Services page for a more detailed description of the work we can perform.
Who performs the work?
Assignments are handled by experienced Philippine lawyers and highly trained paralegals, with administrative support where appropriate. LexPhil allocates work according to the assignment's subject matter, complexity, required expertise, deadline, and quality-control needs.
Does engaging LexPhil mean employing a specific lawyer or paralegal?
No. The client engages LexPhil as an independent service provider rather than directly employing an individual lawyer or paralegal. LexPhil assigns appropriate team members based on the requirements of each project.
A designated contact or project lead may be assigned to promote continuity and efficient communication.
What distinguishes LexPhil from a general outsourcing provider?
LexPhil is focused on legal documentation and is not a general virtual-assistance provider. Our work is led by practicing Philippine lawyers and supported by trained paralegals who understand the importance of legal accuracy, confidentiality, deadlines, professional judgment, and quality control.
Our principal advantages include:
-
More than 100 years of combined legal experience
-
Practical experience in litigation, corporate law, contracts, and legal documentation
-
Lawyer-led assignment and quality-control procedures
-
Trained and competent paralegal support
-
A transparent Legal Unit Matrix
-
Predictable monthly service plans
-
Advance approval of Service Unit estimates and material adjustments
-
Flexible support across different matters and practice areas
-
Utilization of lawyer-supervised AI
-
Clear supervision and final-approval protocols
-
Controlled and confidential document-handling procedures
II - Foreign-Law Support and Professional Supervision
How can Philippine lawyers help when Philippine law does not govern the matter?
Philippine lawyers can provide valuable support even when a matter is governed by another jurisdiction. Under the instructions and supervision of the client's locally licensed attorney, LexPhil can assist with legal research, document review, contract drafting, case summaries, chronologies, due diligence, discovery materials, citation checking, and other documentation-related work.
The Philippine legal system has both civil-law foundations and substantial common-law influence. During the American colonial period, the Philippines absorbed significant elements of United States judicial organization, procedure, case-based analysis, and legal education. This background gives Philippine lawyers meaningful familiarity with methods used in common-law jurisdictions, including the United States, England and Wales, Australia, and most Canadian provinces. Canada's mixed common-law and civil-law framework also has a useful conceptual similarity to the Philippines' mixed legal tradition.
These connections do not make the substantive laws of the jurisdictions identical. They do, however, help Philippine lawyers work effectively with legal English, statutes, judicial precedents, legal citations, and case-based reasoning. LexPhil performs each assignment using the applicable authorities, templates, instructions, and research sources supplied or approved by the client.
Can LexPhil provide legal advice concerning U.S., U.K., Australian, or Canadian law directly to an end client?
No. LexPhil provides legal documentation and research support under the direction of the engaging attorney. LexPhil does not independently provide jurisdiction-specific legal advice to the client's end client or represent itself as being licensed to practice law there.
Who remains responsible for the legal matter and the completed work?
The client's supervising attorney retains responsibility for legal strategy, professional judgment, jurisdiction-specific advice, client counseling, negotiations, filings, court or agency submissions, and final review and approval.
LexPhil increases the client's working capacity by providing documentation support, but it does not replace the professional responsibilities of the attorney handling the matter.
Does engaging LexPhil create an attorney-client relationship with the client's end client?
No attorney-client relationship between LexPhil and the client's end client is created merely because LexPhil assists with an assignment. LexPhil ordinarily works for and receives instructions from the engaging law firm, attorney, or legal department.
Will LexPhil communicate directly with the client's end client or other third parties?
LexPhil will not independently communicate with the client's end client, opposing counsel, witnesses, courts, agencies, or other third parties unless the communication is expressly required by the client, approved by LexPhil, and appropriately supervised by the handling attorney.
III - Starting and Managing a Project
How do we get started?
Contact LexPhil with a brief description of your organization, practice area, expected workload, and the type of documentation support required. We will discuss the appropriate service plan, complete the required service, confidentiality, and onboarding arrangements, and guide you through your first assignment. Click here to contact us.
What information should the client provide before a project begins?
The client should provide enough information for LexPhil to understand the assignment, its legal context, and the expected output. This generally includes:
-
A clear description of the assignment and its purpose
-
The required service, such as review, drafting, research, analysis, or a combination
-
The applicable jurisdiction, governing law, and relevant court or agency
-
Source documents, prior versions, supporting records, and reference materials
-
Important facts, legal issues, preferred positions, and provisions requiring attention
-
Required templates, format, writing style, and citation method
-
The expected deliverable
-
The deadline, priorities, and applicable time zone
-
Contact details for the supervising attorney or authorized project representative
-
Relevant party names for conflict checking, when necessary
-
Any confidentiality, data-security, or access requirements
Only information reasonably necessary to complete the assignment should be shared.
How should project instructions be submitted?
Instructions should be provided in writing through the communication or project-management channel approved during onboarding. Clear written instructions help LexPhil confirm the scope, identify missing information, estimate the required Service Units, and reduce avoidable revisions.
Material changes to the assignment should also be confirmed in writing.
What is LexPhil's typical turnaround time?
Turnaround time depends on the document's length, complexity, requested service, deadline, and LexPhil's available capacity. We provide an estimated completion date before beginning an assignment, and highly considers the client's requested reasonable deadline.
Rush service may be available, subject to capacity and an approved adjustment or quotation.
Can LexPhil handle urgent or high-volume assignments?
Yes, subject to availability. LexPhil assesses rush work and unusually large assignments before acceptance.
Are revisions included?
One reasonable round of revisions is included when the requested changes remain within the original instructions and approved scope. Corrections required because LexPhil did not follow the approved instructions do not consume additional Service Units.
New instructions, expanded scope, newly supplied information, additional versions, or new deliverables may require additional Service Units.
What happens if the scope changes after work has begun?
LexPhil will assess the change and notify the client if it materially affects the required Service Units, deadline, or deliverables.
Can a prospective client try LexPhil before making a larger commitment?
Yes. The Starter Plan is suitable for first-time clients and organizations with occasional support needs. It allows a client to evaluate LexPhil's workflow, responsiveness, communication, and work quality before moving to the Professional Plan. See our plans and pricing here.
IV - Confidentiality, Conflicts, and Data Protection
How does LexPhil protect confidential information?
LexPhil uses confidentiality undertakings, access controls, need-to-know work allocation, secure data-handling procedures, and internal confidentiality and data-protection protocols. Team members are instructed regarding their responsibilities and the consequences of unauthorized access, use, or disclosure.
LexPhil can also follow reasonable security, retention, access, and confidentiality requirements established by the engaging client and included in the parties' written agreement.
Does LexPhil conduct conflict checks?
LexPhil may require the names of relevant clients, parties, affiliates, and other material participants before accepting an assignment. The client is responsible for providing sufficient and accurate information for the agreed conflict-checking process.
No confidential matter details beyond what is reasonably necessary should be provided until the required onboarding and conflict procedures have been completed.
How are privileged or protected materials handled?
LexPhil treats materials received from the client as confidential and uses them only for the authorized assignment.
Can LexPhil follow the client's security policies?
Yes, subject to technical feasibility and prior agreement. Clients should identify required systems, access restrictions, storage rules, retention periods, approved communication channels, and incident-reporting requirements during onboarding or before transmitting project materials.
See Lexphil's Data Security, Privacy, and Confidentiality Policies here.
V - The Legal Service Unit Matrix
What is the Legal Unit Matrix?
The Legal Unit Matrix is LexPhil's transparent method for measuring and pricing legal documentation work. Instead of relying solely on open-ended hourly billing, the matrix assigns a predefined number of Service Units based primarily on the document's Standardized Page Count and the type of service requested.
For example, reviewing a 21- to 35-page document uses 5 Service Units, while drafting a document of the same length uses 11 Service Units because drafting generally requires more time and professional input. The applicable Service Units are deducted from the client's available plan balance.
Before work begins, LexPhil assesses the assignment and provides the applicable or estimated Service Unit requirement for approval. This gives the client greater cost predictability, easier workload planning, and a clear record of how its service plan is being used.
What is a Service Unit?
A Service Unit is a service credit used to measure and allocate work under a LexPhil plan. The number of Service Units required depends on the document's Standardized Page Count, the service requested, and any approved adjustment for work that cannot reasonably be measured by page count alone.
A Service Unit is not equivalent to a fixed number of minutes or working hours.
Why use Service Units instead of hourly billing?
Hourly billing can make the final cost difficult to predict. The Legal Service Unit Matrix allows a client to understand the expected Service Unit charge before work begins and to monitor how its monthly allocation is being used.
The matrix also applies a consistent method to similar assignments while allowing separately disclosed quotations or adjustments for unusual work.
Where can I view the Legal Service Unit Matrix?
The current Legal Unit Matrix is available on our Legal Unit Service Matrix page and may also be attached to the service agreement. If there is any inconsistency, the version incorporated into the applicable service agreement or written quotation will govern. Click here to view the matrix.
How will the client know how many Service Units an assignment requires?
The client submits the documents and written instructions. LexPhil then assesses the request and provides a Service Unit estimate or quotation before beginning the work.
Any material complexity, rush, file-quality, or scope adjustment will be disclosed for approval. If material facts or documents were unavailable during the initial assessment, LexPhil may revise the estimate after notifying the client.
What is a Standardized Page?
A Standardized Page is generally a text-searchable, letter-sized or A4-sized page containing no more than approximately 500 words. A document with unusually dense text or small formatting may be converted into Standardized Pages using its total word count.
How are unusually dense pages counted?
When a document contains substantially more than approximately 500 words per page, LexPhil may divide the total word count by 500 and round the result up to the next whole Standardized Page. This prevents dense formatting, narrow margins, or unusually small text from understating the actual workload.
Are cover pages and blank pages included?
Cover pages and intentionally blank pages are not ordinarily counted unless they contain substantive information or require review, drafting, formatting, correction, or other work.
Are exhibits, schedules, and attachments included?
Exhibits, schedules, and attachments are included when the assignment requires LexPhil to review, summarize, compare, organize, draft, revise, or otherwise process them. Materials that do not require work are not counted.
How are multiple documents submitted together counted?
Each separate agreement, pleading, filing, instrument, case document, or other independent item is ordinarily assessed separately. LexPhil then provides a combined Service Unit estimate for the assignment.
Duplicate pages are ordinarily counted only once unless separate coding, comparison, version analysis, or treatment of each copy is required.
Can unrelated documents be combined into one PDF to qualify for a lower unit tier?
No. Unrelated documents remain separate for Service Unit calculation even when they are submitted in a single electronic file. Documents cannot be combined solely to obtain a lower unit charge.
Related documents may be assessed together only when LexPhil determines that they form one integrated document or deliverable.
How is the page count determined for a drafting assignment?
LexPhil initially estimates the required Service Units using the anticipated Standardized Page Count of the completed draft. Unless a fixed-unit quotation has been approved, the final charge is based on the completed document's Standardized Page Count.
Why does Document Drafting require more Service Units than Document Review?
Document Drafting involves creating or substantially revising a legal document using the client's facts, objectives, instructions, templates, and applicable legal materials. It generally requires more original work, organization, and professional input than reviewing an existing document. Click here to view the matrix.
What happens when both review and drafting are required for the same document?
When the same document requires both review and drafting as part of one integrated assignment and during the same project stage, LexPhil compares the applicable Document Review and Document Drafting values and charges only the higher value. The values are not added together for overlapping work.
Separate documents, independent review deliverables, distinct project stages, new drafting instructions, later review rounds, and additional deliverables may be assessed separately.
How are documents exceeding 1,000 pages handled?
Assignments exceeding 1,000 Standardized Pages require a written quotation. LexPhil evaluates the document type, requested level of review, deadline, file quality, complexity, and required deliverables before proposing a Service Unit allocation or fixed fee.
How are spreadsheets, databases, scans, audio files, and other non-page-based materials charged?
Materials that cannot reasonably be measured using Standardized Pages are separately assessed. LexPhil will provide an advance Service Unit estimate or written quotation using reasonable criteria appropriate to the material and requested work.
Scanned documents that can be reliably converted into readable text may be assessed using their resulting Standardized Page Count. Poor-quality or handwritten materials may require a separate estimate.
How is required online participation charged?
When LexPhil personnel are required to attend online meetings, conferences, interviews, or discussions with the client's team or third parties, the time is charged at 4 Service Units per hour.
Routine case-summary, project-clarification, or status discussions between the supervising attorney and LexPhil are not separately charged when they are reasonably incidental to the assignment.
Can Service Units be used across different matters and service types?
Yes. During the applicable billing cycle, available Service Units may generally be used for approved assignments across different matters and service categories. Each request is assessed separately, and the corresponding Service Units are deducted from the client's available balance.
Service Units are assigned to the subscribing client and cannot be transferred to an unrelated person or organization without LexPhil's written approval.
Will unused Service Units for a given period roll over to the next month?
For subscribers of the Starter Plan, we allow a maximum 30 Service Units to be rolled over to the next month, provided that the client is subscribed to any subscription plan on said month.
For subscribers of the Professional Plan, we allow a maximum 80 Service Units to be rolled over to the next month, provided that the client is subscribed to the Professional Plan on said month. If the client will subscribe only the a Starter Plan the following month, 30 Service Units will be rolled over.
Why not all unused Service Units roll over?
Each monthly plan reserves a defined amount of LexPhil's team capacity for the client. LexPhil allocates lawyers, paralegals, scheduling, and supporting resources based on the expectation that the client may use its available Service Units during that billing cycle.
Allowing unused Service Units to accumulate would create unpredictable future workloads and could affect LexPhil's ability to provide timely and consistent service. This policy helps maintain appropriate staffing, reliable turnaround times, and competitive monthly pricing.
VI - Plans, Additional Units, and Payment
What service plans does LexPhil offer?
The Starter Plan is USD 1,000 per month and includes 50 Service Units.
The Professional Plan is USD 3,000 per month and includes 160 Service Units.
Plan pricing, inclusions, and availability remain subject to the applicable service agreement and any written quotation accepted by the client.
What happens if the client needs more Service Units?
Additional Service Units may be purchased at USD 20 per unit. The client may also upgrade its plan.
LexPhil will not proceed with work that materially exceeds the client's available or approved Service Units without authorization.
VII - Legal Outsourcing In General
Why is it important for law firms to outsource legal support?
Outsourcing gives law firms access to additional capacity without the expense and long-term commitment of immediately hiring more full-time personnel. Attorneys can delegate documentation-intensive tasks while devoting more time to strategy, advocacy, negotiations, client relationships, and business development.
Outsourcing also gives a firm flexibility during periods of increased workload. Support can be scaled according to current demand without continuously carrying the costs of recruitment, salaries, benefits, training, equipment, and additional office space.
What are the principal benefits of outsourcing legal support?
Potential benefits include:
-
Lower and more predictable operating costs
-
Access to trained legal professionals
-
Additional capacity during busy periods
-
Faster completion of documentation-intensive assignments
-
Reduced recruitment and training requirements
-
Flexible support without permanent staffing commitments
-
More attorney time for strategic and revenue-generating work
-
Improved organization and continuity across legal matters
-
The ability to scale support according to workload
Outsourcing is most effective when the external team works as a controlled extension of the client's legal team and the locally licensed attorney retains appropriate supervision, independent judgment, and final approval.
Why outsource legal support to the Philippines?
The Philippines offers a strong combination of legal talent, English-language proficiency, cost efficiency, and experience supporting international organizations. Philippine lawyers receive rigorous professional education and work within a legal system influenced by both civil-law and common-law traditions. English is widely used in Philippine legislation, judicial decisions, contracts, legal education, and professional communication.
Outsourcing to the Philippines can provide professional legal support at a lower cost than maintaining comparable additional personnel in higher-cost jurisdictions while preserving the need for structured procedures, confidentiality, quality control, and attorney supervision.